Privacy Policy

This Privacy Policy explains how NU BioTech Labs ("NU BioTech Labs," "we," "us," or "our") handles personal information collected from visitors and customers of nubiotechlabs.com (the "Site"). By accessing, browsing, creating an account, or placing an order through the Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Account and order information — including your name, email address, telephone number, billing address, shipping address, account details, order history, and communications submitted to us.
• Payment information — including payment and billing information required to process a transaction. NU BioTech Labs does not store complete payment-card numbers on its own servers. Payment details are transmitted directly to the applicable payment processor.
• Technical and usage information — including IP address, browser type, device information, operating system, referring pages, pages visited, timestamps, session information, and similar data collected through cookies, server logs, and related technologies.
• Marketing preferences — including whether you have subscribed to newsletters, product announcements, promotional communications, or similar updates, together with related engagement information.

2. How We Use Your Information

We may use personal information for the following purposes:

• To process, verify, fulfill, ship, and manage orders;
• To administer customer accounts and provide account-related functionality;
• To verify identity, age, eligibility, and compliance with Site requirements;
• To provide order confirmations, shipping notifications, account notices, transaction updates, and customer support;
• To operate, maintain, secure, troubleshoot, and improve the Site;
• To detect, investigate, and prevent fraud, unauthorized transactions, security incidents, misuse, or prohibited activity;
• To send marketing communications and product updates when you have chosen to receive them;
• To analyze Site performance, traffic, usage, and customer experience;
• To comply with legal, regulatory, tax, accounting, recordkeeping, and law-enforcement obligations.

3. Cookies and Similar Technologies

We use cookies and similar technologies to maintain cart and checkout functionality, manage user sessions, remember preferences, improve Site performance, support security features, and understand aggregate Site usage.

Certain service providers, including analytics platforms, payment processors, shipping providers, hosting providers, content-delivery networks, and security services, may also place or access cookies as necessary to provide their services.

You may be able to restrict or disable cookies through your browser settings. However, disabling required cookies may prevent the cart, checkout, account area, or other essential Site functions from operating properly.

4. How We Share Information

NU BioTech Labs does not sell personal information. We may disclose information to service providers and other parties when reasonably necessary to operate the Site, process transactions, fulfill orders, protect our business, or comply with legal requirements.

These parties may include:

• Payment processors and financial-service providers;
• Shipping carriers, fulfillment providers, and logistics services;
• Email, notification, and communications providers;
• Website hosting, security, analytics, database, and technical-service providers;
• Legal, tax, accounting, insurance, compliance, and fraud-prevention advisers;
• Government agencies, regulators, courts, or law-enforcement authorities when disclosure is required by law or reasonably necessary to protect our legal rights.

Service providers may use personal information only as necessary to perform services for NU BioTech Labs or as otherwise permitted by applicable law.

5. Third-Party Services

The Site may use or integrate with WordPress, WooCommerce, payment processors displayed during checkout, hosting and content-delivery providers, email services, analytics tools, fraud-prevention services, and shipping providers.

These third-party services operate under their own privacy policies and terms. NU BioTech Labs is not responsible for the privacy practices, security procedures, or content of third-party websites, platforms, or service providers.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, administer accounts, complete transactions, resolve disputes, prevent fraud, enforce agreements, and satisfy legal, tax, accounting, and recordkeeping obligations.

Order and transaction records may generally be retained for up to seven years. Marketing information may be retained until you unsubscribe or request deletion, subject to applicable legal requirements. Technical and security logs may generally be retained for up to 90 days unless a longer period is required for security, fraud investigation, dispute resolution, or legal compliance.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of personal information, subject to legal, transaction, fraud-prevention, tax, and recordkeeping exceptions;
• Request information about how your personal information has been collected, used, or disclosed;
• Opt out of marketing communications by using the unsubscribe link included in applicable emails;
• Submit a complaint to an applicable privacy regulator or governmental authority.

To submit a privacy-related request, contact us at [email protected] . We may need to verify your identity before completing a request. We aim to respond within the period required by applicable law.

8. Children and Age Restrictions

The Site is intended solely for adults who are at least 21 years of age. We do not knowingly collect personal information from anyone under the age of 21.

If you believe that a person under the age of 21 has submitted personal information through the Site, contact us at [email protected] so that we can review the matter and, where appropriate, remove the information.

9. Information Security

NU BioTech Labs uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. These safeguards may include encrypted transmission through TLS, restricted administrative access, secure hosting practices, account controls, specialized payment processors, security monitoring, and fraud-prevention measures.

No internet transmission, electronic storage method, or security procedure can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security. Where required by applicable law, we will provide notice of a qualifying data breach to affected individuals and relevant authorities.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, legal obligations, or business operations.

Updated versions will be published on this page with a revised "Last updated" date. Where required by law, we may also provide notice through the Site, by email, or through another appropriate method.

11. Contact NU BioTech Labs